Dental Marketing

Reversing a Decline in New Patients at a Multi-Location Dental Practice

Author

by Emily Brown

14 July 2025

Lucy Bond interview

The Harmony team turned to Dash.Vigorant, a platform built to enable multi-branch performance improvement through marketing automation and real-time data insights.

Team meeting with sticky notes on wall
Person working on laptop in cafe

Conclusion

Harmony Dental Group’s challenge of declining new patients in dentistry was real—but solvable. With help from Dash.Vigorant, they turned serious concern into a clear win.

Their journey is a roadmap for any multi-location dental recovery effort: blend smart technology with localized execution, then let data lead the way. This wasn't just a campaign tweak—it was a strategic patient acquisition turnaround, grounded in transparency and trust. It proved that the right approach can not only restore numbers—but improve every layer of patient engagement, from discovery to retention.

For any practice asking how to move forward amid slowing growth, this is the answer:

Start by using analytics to grow patient visits—and never stop optimizing.

EB

Emily Brown

Author Title

Dental Marketing